Home > All, Security Issues > Yahoo says my password is too weak

Yahoo says my password is too weak

A lot of visitors searching for data on a Yahoo ‘password too weak’ issue end up on my own Password is too weak… page.

My own issue was with BT – but since there is a close relationship between BT and Yahoo, it may well be exactly the same problem. The answer lies within the comments on my earlier page. Put simply, the BT password rules exclude certain characters that get generated by password managers (such as vertical bars), and is limited to 16 characters.

If you go over 16 characters and include vertical bars then you get a ‘password too weak’ error when actually your password is being rejected because it is too strong.

I don’t use Yahoo so cannot confirm whether this is the same issue. However, if Yahoo is continually rejecting your password as ‘too weak’ it would be worth checking the small print; and perhaps limiting your password to 16 characters – and no vertical bars.

UPDATE
Judging by the comments, this is a more widespread issue with Yahoo than I suspected. Again, judging by the comments, if you’re having trouble updating or changing your password, it may be worth trying a different browser. If this doesn’t work, try changing the password via an Android or iOS app.

SEE ALSO
You might also be interested in my take on the whole question of passwords (not just Yahoo): Password theory is good – password practice is poor

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Categories: All, Security Issues
  1. SMEEZEKITTY
    May 30, 2014 at 6:43 am

    This is a load of crap
    A while back they make me change my password to one that is hard for me to remember
    and JUST when I started to remember it well..I have to change it again
    WTF Yahoo?

    And get this. My password is “Too similar” to my old one. Seriously?

  2. Naren
    May 7, 2014 at 9:38 am

    I have Changed my password from my Mobile and its Working now :)
    Yup!!! thanks. If your unable to change your password from PC Try changing it from Mobile. I did the Same Changed my Password by using Forgot Password in my mobile

  3. April 6, 2014 at 1:11 pm

    I too faced same issue with password, tried many combination ,
    Guy and gals try your password with any word lets say “Boner” , now enter password as
    “Boner1renoB” . This password has to work .

  4. March 20, 2014 at 12:59 pm

    I’m using firefox and I had to disable adblock plus on the page and refresh the page before it would accept my passwords.

  5. Maria
    March 14, 2014 at 11:42 am

    Thanks so much. I’ve had this problem for a couple of weeks now. I fixed the problem by downloading the Yahoo mail app on my phone and resetting the password from there.

  6. king john
    March 13, 2014 at 11:43 am

    thanks guy all i had to do was reset it from my android device.

  7. juli
    March 4, 2014 at 12:57 pm

    had the same issue.Worked when I changed from Chrome to Firefox.

  8. AABBCC
    February 24, 2014 at 12:55 am

    I had to delete all browser data in Safari and then suddenly it worked. An this although the Yahoo site had just 20 min before given me the message ” your account is locked for 24hrs”.
    This is a mess. I can’t take Yahoo seriously and use them only as my “Spam Account”.

  9. Brown
    February 19, 2014 at 8:21 am

    change browser from firefox to safari and it was solved.
    it is because of the popup blocker. and your browser security.
    you could as well stop the adblock plus or any adblocker you have installed.
    it work on safari.

  10. Nigel
    February 18, 2014 at 11:27 am

    Switching off AdBlock Plus on that single page worked for me – otherwise even a ridiculously complex password wasn’t acceptable to Yahoo. Go figure…

  11. SM
    February 8, 2014 at 3:11 am

    First I wanna say >> Thank you very much for help. I couldn’t change my password for past 10 days nor I was able to communicate with and contact the Yahoo costumer service. Than I decided to look for help online. FINALLY I was able to change my password. YEY…. OK here we go…. I was unable to change my password because we are using FIREFOX. I tried to do it on my smart phone and TADA it worked from the first try….

  12. Melindark
    February 5, 2014 at 9:39 pm

    Using Firefox, I could not create an acceptable password, but switching to IE, it worked the first try!!

  13. Some Guy
    February 2, 2014 at 10:39 pm

    The solution is to use an andriod or ios platform. In other words, use your phone or tablet. Using different browsers doesnt always work. After 1 week of arguing with yahoo customer services via my alternative email, I read the advice on this page and used my iphone 4s and IT WORKED!!! Hope this offers some help to others

    • nelly bean
      February 21, 2014 at 9:37 pm

      Some Guy, it did! I used my droid to change the pass word.

  14. Gabe
    February 2, 2014 at 6:14 am

    Stupid f***ing Yahoo had me change my password a while ago, because it had something in my name (even though it doesn’t even closely resemble my name) and now they want fricking capital letters which I have never used in my passwords. My account just got disabled for 12 hours cause I could not figure out my password, and you can’t reset it for 12 hours even with security questions (I can’t do that anyway cause apparently you need an alternate email or phone number now)

    Yahoo has clearly f***ed up which will eventually lead to it’s downfall… hopefully

  15. January 22, 2014 at 7:37 am

    YAHOO IS NOW TRYING TO BE THE MOST USELESS AND MOST NON-RELIABLE COMPANY ON THIS PLANET. IF U HAVE ACCOUNTS ON YAHOO DO TERMINATE IT CAUSE THEY ARE EVENTUALLY GOING TO GET TO UR ACCOUNT IN ANY WAY
    CAUSE THEY WONT ALLOW U TO CREATE NEW PASSWORD NO MATTER WHAT EVER YOU TRY YOU WONT SUCCEED IN CREATING NEW PASSWORD
    USELESS !!!!! YAHOOOOOO………

    • Moko
      January 28, 2014 at 7:26 pm

      This is literally exactly how i feel. i just want to scream at whoever it is who’s in charge of this. The fact that they still haven’t fixed it is infuriating.

    • fertu huam
      January 31, 2014 at 11:58 pm

      Yahoo has the worst management in the Silicon Valley history. It’s a shame they still have a presence in the valley, well …. they’ll be there until people currently in their forties die, then no one will ever remember them. i am impatiently waiting for that day!

  16. suxy
    January 16, 2014 at 11:21 am

    Tried in Chrome and Safari, both doesn’t work. so went to my phone instead and work. yahoo sucks! ironically I still use it.. :-(

  17. January 16, 2014 at 5:37 am

    It doesn’t work! I’d tried:

    rnCrCmBsxB1ynqLLRKItUfRwmH0SJlFP – 32 characters
    5kGC1OxJ08mgQiqx – 16 characters
    MnI2UIj1 – 8 characters

    (Please use:8 to 32 characters Upper and lowercase letters Numbers)

    It’s still saying:
    Your password is weak. Please choose a stronger password.
    :( please let me know if you fixed it i was locked again for 72 hours

  18. Will
    January 15, 2014 at 8:44 pm

    It worked, after I read the comments I got on my smart phone and put in my new password and walla!!

  19. terrorganic
    January 11, 2014 at 11:39 pm

    In Firefox, disable the AdBlock Plus when you try to change the password!

    • john
      January 12, 2014 at 1:23 am

      This man speaks the truth. I was looking for a solution and turning off AdBlock plus does work!

      You don’t even need to turn all of AdBlock Plus off, just the page of where you’re going to change the password.

    • Amtsrat
      January 27, 2014 at 10:08 pm

      Thank you so much – I disabled all add-ons in FF and it works !!!

  20. January 10, 2014 at 8:22 am

    Is Yahoo! planning to go bankrupt? This isn’t working for me either, but I’m beginning not to care because Google’s not giving me these hassles. I hardly used Yahoo! anyway, so I’m thinking of just abandoning it altogether now.

  21. Sarah
    January 5, 2014 at 10:21 am

    Mine is fixed now. I contacted Yahoo by using the paid services links in the Help section…they have buried their contact information in there. Tell them you have tried different browsers already (worth doing this first) and ask them to send you a new password. They will send you back a link to a couple of security check questions (if you’ve forgotten the answers you are stuffed!), and once you have done that you can ask for a new password. Although this will also require a password reset once you’ve used it, it’s a different page and it worked ok for me.

    Good luck!

  22. Sarah
    January 1, 2014 at 6:19 pm

    If you go via the ‘paid services’ section of Yahoo help you will find a customer services email link. (you will have to dream up a paid service that you are ‘trying’ to subscribe to, e.g. flickr pro)

    • ranger
      January 4, 2014 at 7:46 pm

      Same F## problem. Its the new CEO at work. changing to IE works.
      Damm Yahoo…@*#&^&*(@

  23. Lori
    December 27, 2013 at 9:45 pm

    hate yahoo!!!

  24. Doc T
    December 26, 2013 at 5:45 am

    To add insult to injury…We can’t report the problem to Yahoo because WE CAN’T FREAKING LOG ON!!!!! AAAAAARRRRRRRRRRRRRGGGGHHHHH!!!!!!!!!!

  25. abc
    December 23, 2013 at 3:41 am

    I am having the same issue yahoo has fucked up my account as well i tried to reset password and give me error or weak password this the fuck yahoo is doing?

  26. neha
    December 12, 2013 at 7:38 am

    I had been facing similar issue of getting the message “Your password is too weak” when i tried changing my password in Firefox. After lot of frustraion, I came across the suggestion of trying a different browser. I used IE and it worked for me. Shocking to see such trivial issues with Yahoo.. :| A big disappointment!

  27. Max
    December 9, 2013 at 1:38 pm

    December 9 and I cannot access my Y! email. Tried to reset the password, with the error message posted above. Yahoo! is frigging useless!

    • Shelley
      December 10, 2013 at 11:29 pm

      This is what worked for me (and no you are not being shipped for your password, yahoo just sucks). On my android I deleted the yahoo mail app and reinstalled. During the setup I created a new password. Then in chrome I just logged onto yahoo mail with the new password. DO NOT TRY AND RESET THE PASSWORD IN THE PC ENVIRONMENT. Fix the issue on your smart phone.

      • Adi
        January 15, 2014 at 2:54 am

        Worked for me from smart phone.

  28. BB
    December 7, 2013 at 6:30 am

    I’ve tried Explore, Chrome and Firefox to reset yahoo password and continue to get my password is too weak. I have tried every way with just letters and number or letters, numbers and special characters…. WTH

  29. Hiren
    December 6, 2013 at 11:04 am

    Suddenly yesterday my old password are not working in yahoo, So I tried to reset my password , But again and i get massage “Your password is weak. Please choose a stronger password”. even i haved made stronger password (10 to 20 Digit including Uper & Lower Latter, Special Char & Number) how i can fix this problem?

    • December 31, 2013 at 12:51 am

      This is what happened to me! I have even tried passwords that were as complex as 2h*35#@(H@km
      And it still says “Your password is too weak”

  30. December 2, 2013 at 2:40 am

    My password often get problem like this and now I have try to reset my password again and i get massage “Your password is weak. Please choose a stronger password”. But actually i have made stronger password, how i can fix this problem?

  31. faye
    November 30, 2013 at 8:24 pm

    For one week I am dealing with this and I still can’t get in. This is a 10 year old account too! COME ON YAHOO.

  32. Anton
    November 28, 2013 at 3:57 pm

    I had similar problem with FF. Just could not change the password at all…used password generator to generate ‘secure’ password. Than after reading last posts I switch to IE and it accepted it like a dream. BTW: I also have AdBlock

  33. ACE
    November 19, 2013 at 2:04 pm

    guys try using yahoo mail on IOS or mobile when reset/changing password…worked for me :)

  34. Zeid
    November 7, 2013 at 9:12 pm

    I did have this exact situation today and able to fix it by resetting the password directly from my blackberry browser. Firefox and Safari didn’t help at all.

  35. Mihai Muresan
    October 8, 2013 at 4:37 am

    Hey i have the same problem, (with Chrome, on Windows 8, if it matters) i just re-install my OS so i don’t have AdBlock as an extension, so in my opinion that isn’t the fix, is u have an answer to this, please give me a mail at Muresanmihai@rocketmail.com

  36. sagar
    September 24, 2013 at 6:19 pm

    The FIX:
    By temporarily disabling Adblock Plus in FF, changing the password is then permitted

  37. Relu
    September 19, 2013 at 10:02 am

    Hi all. I found a solution. Try download the Yahoo mail application to your smartphone and change your password at the login screen in the app. For me it worked just fine.

  38. bokonon
    September 12, 2013 at 5:36 pm

    Still broken. I generated a password with LastPass in Chrome – Yahoo said it was too weak. I launched IE and used the same generated password and it let me through, now saying the exact same password was “very strong”.

  39. Fatma Swilem Ali
    August 5, 2013 at 8:45 pm

    there’s a hint below the space of changing the password .. it says ” Capitalization matters , capitalize your letters and add “@”or “$” to your password …. it worked with me and told me “very strong” :)

  40. Bo
    July 31, 2013 at 9:42 am

    Yep, it’s a Firefox issue… Just switched to Explorer, and voila, my password changed.

  41. DaveB
    July 25, 2013 at 5:28 am

    I tried every combination I could think of and nothing worked in Firefox. I even shut down Ghostery, nothing worked.
    I switched to Opera and it worked fine.
    This seems to be a Firefox issue.

  42. July 24, 2013 at 5:07 pm

    Was having the same issue here with Chrome. Got it to work by pausing Ghostery extension and allowing edit.yahoo.com cookies.

    • September 15, 2013 at 11:52 pm

      Many thanks! This worked for me with Foxfire (pausing Ghostery, and allowing edit.yahoo.com) after hours of frustration.You’d think that Yahoo would make troubleshooting easier. Others’ advice to try changing the password in a different browser (I tried Safari) did not work for me. Once again, nice people on the internet are more useful than company support.

  43. saidia
    July 20, 2013 at 1:11 pm

    password word too weak no matter what i try to do (name it)serious help needed

  44. B. Gate
    July 16, 2013 at 3:03 pm

    I got the same problem. Switching from Firefox to Safari helped solve it for me.

  45. Reprisal
    July 8, 2013 at 4:54 am

    I downloaded the yahoo android app and changed it from there

    • Diego
      July 15, 2013 at 2:48 pm

      This worked for me on iOS. I downloaded the Yahoo Mail app and was able to successfully reset my password from within the app. I’m guessing their browser version of the password reset page is broken. Ridiculous, but I’m glad it worked.

  46. M B
    July 6, 2013 at 4:19 pm

    Having the same issue. Can’t get into site and the password indicator never goes over one bar.

  47. Sammie
    June 29, 2013 at 11:59 pm

    Similar thing is happening to me. I’m trying to reset my password and it doesn’t care what I type, it tells me it is too weak. I used capital letters, lowercase letters, numbers, special characters, all that, and it doesn’t care.

  48. June 28, 2013 at 11:28 am

    I did have a fairly complicated password imput, the problem for me is that the ‘password strength’ bar (4 bar indicator) moves from weak to ‘in the red’ to in ‘weak’ in yellow and immediately to VERY strong. 8 letters including 1 capital letter and 1 number is the lowest I’ve gone – anyway, it says ‘very strong’ but when I hit enter it says it’s too weak. I find it hard to believe that would be considered too strong, even for crappy yahoo.

    It seems like it’s telling me the password is too weak regardless of what the strength indicator says, like I will just never be able to enter the new password.

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